Outage leads to electric car charging discounts


One of Australia’s biggest public electric car charging providers is offering a brief discount, after an unexpected outage.

Evie has today written to customers offering a 30 per cent discount on charging until 10pm AEDT on January 25.

The discount means charging on a 350kW fast charger will briefly cost 51.1c per kWh, using a 150kW unit will cost 47.6c per kWh, and a 50kW charger will cost 35c per kWh.

That means the cost of charging a Hyundai Ioniq 5 (which is capable of taking advantage of the fastest ultra-rapid DC chargers) from 10 to 80 per cent drops from $39.55 to $27.69 using a 350kW plug before 10pm.

“This morning, our network experienced unscheduled changes by a software partner, affecting a total of 65 Evie-owned chargers across various locations,” Evie said in an email to customers.

“We immediately detected the fault and took prompt action to resolve the issue by 11:30 am AEDT.”

“We understand the importance of our charging services to your daily routines, and we sincerely apologise for any inconvenience this may have caused. In recognition of this disruption, we want to express our appreciation for your understanding.”

It’s not the first time public electric car charging has been impacted by outages to third-party suppliers.

The high-profile Optus outage that hit Australia in November 2023 left some Evie and ChargeFox customers unable to initiate a charging session using their smartphones – although anyone with a physical RFID card was still able to charge.

MORE: Electric car chargers ‘flawed’ and faulty – ex-Tritium employees





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